Data Protection policy

Data Protection Policy

At Ambrelanexus BPO And Digital Services Private Limited. (“we,” “our,” or “us”), we are committed to protecting the privacy and security of personal data entrusted to us. This Data Protection Policy outlines our approach to handling personal information in compliance with applicable data protection laws and best practices.

1. Purpose

This policy explains how we collect, use, store, and protect the personal data of clients, website visitors, vendors, and employees. It also outlines your rights regarding your personal information.

2. Scope

This policy applies to:

  • All personal data collected through our website https://ambrelanexusbpo.com/

  • Data collected via phone, email, social media, or in-person interactions

  • Employees, clients, vendors, and business partners

3. What Data We Collect

We may collect the following types of personal data:

  • Full name

  • Contact information (email, phone number, address)

  • Project details and service preferences

  • Payment details (handled securely via trusted third-party gateways)

  • Browsing information (via cookies and analytics tools)

4. Legal Basis for Data Collection

We collect and process personal data based on:

  • Your consent

  • Our contractual obligations to provide services

  • Legal compliance requirements

  • Legitimate business interests (e.g., marketing, analytics, service improvement)

5. How We Use Your Data

We use your personal data to:

  • Provide and manage interior design services

  • Respond to inquiries and service requests

  • Process payments and invoices

  • Communicate important updates, offers, and promotions (with your consent)

  • Improve our services and website performance

6. Data Storage and Security

We implement strict security measures to protect personal data from loss, misuse, unauthorized access, disclosure, or alteration. These include:

  • Secure servers and encrypted connections

  • Limited access to authorized personnel

  • Regular monitoring and updating of data protection practices

7. Data Sharing and Disclosure

We do not sell or share your personal information with third parties, except:

  • When necessary to provide services (e.g., with contractors or delivery services)

  • To comply with legal obligations

  • With your explicit consent

All third-party service providers are contractually obligated to maintain the confidentiality and security of your data.

8. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. Once no longer needed, data will be securely deleted or anonymized.

9. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to or restrict data processing

  • File a complaint with a data protection authority

To exercise your rights, contact us at shreevastuhomedesigns@gmail.com.

10. Policy Updates

We may update this policy from time to time to reflect changes in laws, technology, or business practices. Updates will be posted on our website with the revised effective date.

11. Contact Information

If you have any questions about this Data Protection Policy or your personal data, please contact:

Ambrelanexus BPO And Digital Services Private Limited.
📍 First Floor, C1-17E, Near Oppo Service Centre, City Centre, Sector IV, Bokaro Steel City – 827004, Jharkhand
📞 +91 9155255295
📧 ambrelanexusbpo@gmail.com
🌐 https://ambrelanexusbpo.com/